pagcor Privacy Policy for Filipino Players

When you register and use pagcor, we collect personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, residential address, email address, and mobile number provided during sign-up. We also collect financial information such as your preferred payment method details and transaction history in order to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID to confirm your eligibility to play. When you use our platform on mobile or desktop, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs. This technical data helps us detect fraud, maintain platform security, and improve your overall experience. We do not collect sensitive personal information beyond what is strictly required for account operation and regulatory compliance.

The personal data we collect is used exclusively to provide, maintain, and improve the pagcor platform for Filipino players. Your account details are used to verify your identity, process transactions, and ensure that only eligible players access real-money gameplay in accordance with Philippine gaming regulations. Transaction data is used to process deposits and withdrawals accurately and to generate account statements that you can review at any time from your dashboard. Technical and session data helps our security team identify unusual activity, prevent unauthorised access, and protect your account from fraud. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or this Privacy Policy. We do not use your personal data for targeted advertising, and we do not share your information with marketing partners. Any communication we send is directly related to your account or platform operations, and you may manage your notification preferences from your account settings.

pagcor does not sell, rent, or trade your personal information to any third party under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud infrastructure partners, but only to the extent necessary for those services to function. All third-party partners we work with are contractually required to handle your data securely and in compliance with applicable Philippine data protection laws. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by law or in response to a valid legal request. In the event that pagcor undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We do not share your data with other gaming platforms, affiliate networks, or advertising companies. Your privacy is a core commitment, not an afterthought, and every data-sharing arrangement is reviewed to ensure it meets our strict internal standards.

Your personal data is stored on secure servers with encryption applied both in transit and at rest, ensuring that your information is protected at every stage of processing. We use industry-standard security protocols including TLS encryption for all data transmitted between your device and our platform, whether you are playing on mobile or desktop. Access to personal data within our organisation is strictly limited to staff who require it to perform their job functions, and all access is logged and audited regularly. We retain your account data for as long as your account remains active and for a period thereafter as required by Philippine regulatory obligations. If you request account closure, we will delete or anonymise your personal data within the timeframes prescribed by applicable law, retaining only what is legally required. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities promptly in accordance with our legal obligations. We continuously review and update our security measures to address emerging threats and maintain the highest practical level of protection for all player data.

As a Filipino player on pagcor, you have clear rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access the personal information we hold about you and to request a copy of that data in a readable format at any time. If any of your personal information is inaccurate or incomplete, you have the right to request a correction, and we will update our records promptly upon verification. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also object to certain types of data processing, including the use of your data for direct communications, by updating your preferences in your account settings. To exercise any of these rights, you may contact our data protection team using the support details available on the platform, and we will respond within the timeframes required by law.

pagcor uses cookies and similar technologies to ensure the platform functions correctly and to provide you with a smooth, personalised experience on both mobile and desktop. Essential cookies are required for core platform functions such as keeping you logged in, remembering your preferences, and maintaining session security; these cannot be disabled without affecting platform functionality. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the mobile experience for Filipino users. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform features. Our cookie usage is reviewed regularly to ensure it remains proportionate and aligned with your privacy expectations. For a full list of the cookies we use and their purposes, please contact our support team through the platform.

pagcor may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will notify registered players via the contact details on their account before the updated policy takes effect. The date shown at the top of this page always reflects when the policy was last revised, so you can easily check whether an update has been made since your last visit. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your account. We encourage you to review this page periodically so you remain informed about how we protect your data. If you have any questions about this policy or how your data is handled, the FAQ page is a good starting point, and our support team is available to assist you further.